Variable go links
Last updated
Last updated
Variable go links in Glinks allow you to create dynamic links by specifying a wildcard (denoted by {*}). This lets users replace the wildcard with custom values, making the links more flexible and tailored to specific needs.
Example: Zendesk Tickets
Zendesk is a popular custom support software. Each customer support request gets logged as a ticket. You can create a variable go link for accessing Zendesk tickets:
Go Link: go/t
Destination URL: https://dictanotehelp.zendesk.com/agent/tickets/{*}
Now, when you want to access a specific ticket, simply append the ticket ID to the go link. For example:
go/t/1234 opens https://dictanotehelp.zendesk.com/agent/tickets/1234
This setup allows quick access to any ticket by just changing the variable part of the URL. Some more examples:
Example: JIRA Tickets
Variable go links are also useful for JIRA ticket tracking. For example:
Go Link: go/jira
Destination URL: https://mycompany.atlassian.net/browse/{*}
To open a JIRA ticket for a specific issue:
go/jira/PROJ-567 opens https://mycompany.atlassian.net/browse/PROJ-567
This method saves time and ensures consistency when navigating project issues.
Example: GitHub Issues
You can also create variable go links for tracking GitHub issues:
Go Link: go/gh
Destination URL: https://github.com/myrepo/myproject/issues/{*}
When you need to access a specific issue:
go/gh/987 opens https://github.com/myrepo/myproject/issues/987
