Variable go links

Variable go links in Glinks allow you to create dynamic links by specifying a wildcard (denoted by {*}). This lets users replace the wildcard with custom values, making the links more flexible and tailored to specific needs.

Example: Zendesk Tickets

Zendesk is a popular custom support software. Each customer support request gets logged as a ticket. You can create a variable go link for accessing Zendesk tickets:

• Go Link: go/t

• Destination URL: https://dictanotehelp.zendesk.com/agent/tickets/{*}

Now, when you want to access a specific ticket, simply append the ticket ID to the go link. For example:

• go/t/1234 opens https://dictanotehelp.zendesk.com/agent/tickets/1234

This setup allows quick access to any ticket by just changing the variable part of the URL. Some more examples:

Example: JIRA Tickets

Variable go links are also useful for JIRA ticket tracking. For example:

• Go Link: go/jira

• Destination URL: https://mycompany.atlassian.net/browse/{*}

To open a JIRA ticket for a specific issue:

• go/jira/PROJ-567 opens https://mycompany.atlassian.net/browse/PROJ-567

This method saves time and ensures consistency when navigating project issues.

Example: GitHub Issues

You can also create variable go links for tracking GitHub issues:

• Go Link: go/gh

• Destination URL: https://github.com/myrepo/myproject/issues/{*}

When you need to access a specific issue:

• go/gh/987 opens https://github.com/myrepo/myproject/issues/987